Patient Advocate, Strawberry Mansion Health Center & Health Center 9

The Patient Advocate at Strawberry Mansion and Health Center 9 will assist with a variety of projects. Primarily, the member will run the health center's prescription assistance program, connecting low-income and uninsured patients with free or low-cost prescription medications. The member will also assist with a community health screening initiative, where patients are screened for health-related factors and provided with referrals for assistance.

The purpose of this position is to connect low income and underserved patients to critical resources such as free or discounted prescription medications or SNAP benefits. The member will assist patients who are uninsured apply for free medications through pharmaceutical prescription assistance programs. The member will work with patients to determine their eligibility and complete the appropriate application. Additionally, they will call in for refills routinely and re-enroll patients on an annual basis. The member will also conduct community health screening surveys to a target patient population and refer resources as needed, such as completing SNAP benefits.

- Member will help patients complete and submit applications for patient prescription assistance programs
- Member will follow-up with pharmaceutical companies to ensure applications have been received and verify the status of the application.
- Member will request refills for patients already enrolled in programs.
- Member will follow up with patients to ensure they provide required paperwork, signatures and pick up medication when it arrives
- Medication that arrives at the center will be received by the members and processed including data entry, packaging for pick-up and storing in the appropriate place.
- Member will meet with patients when they arrive to pick up medications and will assist in the dispensing process.
- Member will survey patients using a community health screening
- Member will refer patient to services as appropriate
- Member will help patients complete SNAP applications when applicable