Community Outreach Worker

Position Status

Full

Site

Delaware

NHC Position Type

Capacity Builder

Position Summary

Educate: Provide information about services, programs, and healthy behaviors
Assess needs: Identify clients' short-term and long-term needs, and social issues
Connect: Help clients access services like medical care, legal aid, and temporary housing, and refer them to other agencies
Support: Provide ongoing support to clients
Organize: Plan, organize, and conduct events, workshops, and discussion groups
Promote: Prepare exhibits and distribute materials to promote health and community services
Volunteer: Recruit, organize, lead, train, and educate volunteers
Collaborate: Work with community partners and third party agencies

Major Duties and Responsibilities

  • Providing outreach to stakeholders to identify issues
     
  • Reaching out to community serving organizations to create education groups
     
  • Providing education to clients and referring them to providers
     
  • Identifying new sites to provide resources and materials
     
  • Recruiting students for classes on health
     

Characteristics of an Ideal Candidate

Self-starter, Organized, Multi-tasker; able to balance, Comfort speaking with others, individually or in groups, Community engagement/outreach skills

Supervision

The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.

Review

The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service.

Guidelines

Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects

Complexity

The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment

Special Considerations

Unusual service hours, involving evenings, weekends, or long shifts

Language Proficiency Requirements

Is proficiency in a language other than English required? No
 

Requires Personal Vehicle

No